They did a good and fast job for a fair price, the only downside is the location, it is not that easy to get there
Xc90 gearbox and haldex service has made a noticeable difference
and the pre MOT check was really helpful. Thank you
Super knowledgeable and great customer service. Would recommend to anyone thinking of getting / servicing a Volvo
Excellent, professional, knowledgeable and friendly. Spoke to Graham on Saturday about the car, did a video walk round with Charlie on Monday, paid a deposit and was told that the car would be delivered on the Friday to me in Ayrshire. Sure enough Friday lunchtime the car arrived, serviced, prepped and as promised, I was not disappointed. Graham, Charlie and the team do a fantastic job.
Genuinely outstanding customer service.
As someone who used to work in a business that had 5000 customers a month I completely understand that statistically there will always be the rare job with a tiny mishap that shouldn’t represent the other 99% of competence. I was unfortunately that 1% statistic however where a tiny pinched seal allowed my auto gearbox to slowly lose fluid and my gearbox stopped working 4 days after its service.
The real mark of a business is how they deal with problems and genuinely everyone I’ve told this story to has been in shock at how well Horton Cars immediately looked after me.
The owner on the phone immediately said (without me remotely pointing a finger) “There’s no smoke without fire, we know it’ll have been us and we’ll get it sorted straight away” and sincere apologies alongside. But given that I live 135 miles away I was amazed at the dedication to getting my car towed to and from them and the fact they returned my fixed car free of charge the day after taking delivery of it.
Honest, kind and super-knowledgeable, I wouldn’t let this understandable mistake stop me from recommending this garage. For reference, I live 2 miles from a Volvo specialist and despite them also being kind and honest, their insanely poor organisation has put me off using them again (Me waiting over 5 hours for an MOT I’d booked 2 months in advance and a service where they spent £1200 of my money without approval despite me asking 5x what it’d cost first)… Oh and they told me to stick to the Volvo ‘sealed for life’ plan of doing nothing for my gearbox, which everyone else accepts is a really bad idea.
So yes, thank you, Horton!
Always very helpful, we bought a car from Graham and very happy with the whole process. No pressure sales tactics, answered all our questions would recommend to others.
Popped in on the off chance after a recommendation, and they fixed my leaking water issue in 5 mins amazing service . I will be returning for any work on my xc60 in the future . It’s worth the drive from swindon.
I drive all the way from Essex to Ayelsbury Horton Cars.the staff and mechanics are very professional.they know what they doing.prices are competitive compared to Main dealer(Stealer).
They diagnosed my car engine oil leaking correctly while other main dealer didnt diagnosed correctly.i would like to say them Thanks here for that thing.
Must recommend them for Volvo repair. Definitely call them again for major repair.
XC70 D5 Auto with gearbox clunking. Oil flushed and changed along with software reloaded with current version. Loan car given and spent a lovely couple of hours up the road in Long Crendon. I travelled 90 minutes to go to Hortons as locally nobody was really knowledgeable enough to diagnose the issue except changing the whole unit!!! Volvo say No oil change required . Thank you all for sorting this out and car is driving really well again.
Really helpful guys. Helped me put massively with my volvo c30.
Excellent service and great place to buy a used Volvo thanks great team
Bought a V60 from Graham, very nice guy, great car too, very pleased with his service.
Have been using Graham’s service for about 5 years. Very good in every way and a real gentalman with amazing bunch of guys working with him.
I travelled up from Sevenoaks based on the strength of reviews and feedback and I wasn’t disappointed, the staff were excellent and the service exemplary… 2005 XC70 D5 that needed a service, timing belt and water pump + auxiliary belt, new coolant, gearbox flush, filters, MOT + a couple of small items…. all done in a day, car drives like new and I had the use of curtesy car whilst my car was in with the team – many thanks Graham and team and will be making the pilgrimage again in due course.
Good website. Travelled a long way to see a car. Be aware the parking here isn’t easy if you’re not competent at reversing!
Great welcome. Perfect gentlemen. Not pushy, and very honest and helpful.
My wife and I needed a new car. Had to be an automatic for various reasons. The service we have received from start to end, faultless. Many main dealers could learn a thing or two from Graham and his staff.
Graham (owner) is very friendly and accommodating. And although on this visit we didn’t purchase a vehicle (we have a specific one in mind!) there was no pressure to buy an alternative. I would recommend checking out his website and is well worth a visit but ring first.
If you are looking for a decent Volvo specialist, then this is were you need to go, Graham and the team will assist you, been going here for a while and can’t fault them, prices are a bit dear but quality of work is fantastic, still cheaper than main stealer, meant dealer. A courtesy car will be offered as there is no waiting area.
I visited Horton Cars for a gearbox service after Volvo quoted me a four figure sum for a new transmission. My 2015 Volvo XC70 is now driving like new again following their gearbox service – the team at Horton Cars are very knowledgeable and it was well worth my three hour journey to visit them! Highly recommended.
Had gearbox fluid change and haldex service done for my 2016 XC90 T6. Only Volvo specialist that appreciated that these are maintenance items not not sealed for life as Volvo suggests. Travelled from London to get this work done by Horton cars. Work completed promptly, to the correct spec and at a very competitive price. I plan to bring the car back again for future work despite the travel.
I have been in the motor trade all my life , I have a Volvo v 70 Auto AWD which has a few gearbox issues I have contacted this company Horton cars a couple of times and every time I have spoke to them they have been exceedingly helpful and given me years of their experience to help me with my issue I can’t thank you enough brilliant Chris
Great cars and services
great independent Volevo garage
Fantastic service and pleasure to deal with. Many thanks.
Mags was very helpful in resolving my queries.
They told me my car did not need the bigger service at this point in time ,so I saved over £120 ,honesty like this is very rare these days ,would highly recommend Horton Cars !!!
Brought a V70 from Horton cars. Out of this world customer service and aftercare. Can’t recommend them highly enough.
Great bunch of people and dogs
Your made to feel welcome and it’s friendly and not rushed .
Volvo car sales and servicing and repairs which I recommend
They are a good garage a d I think they are honest and trustworthy, they do care about reviews, although I did wait for an on line request, Graham did come back to me…
Been to a few Volvo dealers with a vibration issue. Hortons were the ones to sort it out. They worked with insurers to resolve the issues and now it is much better.
Great garage if your looking for volvo… Graham in charge is a lovely guy… Knowledgeable and very friendly… We bought xc60 from here… Great service… Highly recommend…if your looking for a car dealer and service garage look no further than Horton Cars… impeccable service and after care
Spoke to Graham first about problems we were having with a Volvo Geartronic gearbox. Really friendly and helpful advice and very knowledgable. Would thoroughly recommend.
What can I say? Absolutely first class service. I purchased a car a while back, I have nothing but praise for Graham and his team . Especially the customer relations dept.i I have no hesitation in recommending Graham and his team for all aspects of your cat purchase or services.
Top class service from everyone at Horton cars, had a few issues with my car and they were able to fit me in and complete all of the work at short notice! Very friendly, professional service & unbeatable on price.
I will be back for any work I need doing in the future.
Would definitely recommend Horton Cars.
Graham and his team have been very professional and accommodating with my purchase of an XC90.
To date their after care has been superb, they have lived up to their promise of looking after the customer.
My initial test drive was unhurried, they gave me the keys and off I went for over an hour. No pressure, answered all my questions and gave evidence that they know alot about Volvo’s and their aftercare.
So first impressions were great, I gave 2 days notice of travelling up from Bournemouth to buy a Volvo V40, provided it was as advertised. In those 2 days I was promised a new MOT and full service would be completed so I can drive it away on the day. I was collected from the train station in the car and proceeded to garage, where I would have a look and test drive the car myself. Everything worked out well and Graham was a Gent. Thank you
I used Graham and the team at Horton Cars for my service and MOT on my XC90. Their knowledge and skill level was absolutely 1st class.
As well as offering advice on what I had done to the vehicle, they were incredibly well priced and have a real passion for Volvos.
I will be using the team for all of my other services moving forwards.
Thanks Guys
Honestly, the best garage I have ever dealt with. My car had a serious issue that 3 other garages including Volvo themselves could not find, I live on the Isle of Wight and miraculously found Graham and his team. They went the extra mile (literally Graham did a 4 hour round trip) to find the issue, something that they had not come accross before, and managed to rectify it and keep my updated along the whole way. Although it is big distance, it was worth every penny and I feel like I have found a reliable garage that I can use for life! Thank you Graham, Ivan and Charlie for all your help. You saved my car!
Graham and staff really welcoming and knowledgeable, attention to detail in a professional manner, my new/old Volvo V70 D5 drives like a dream, and I will be taking it back yearly for its Mot and service, even though there are closer and cheaper options near me in Oxford.
Took my 2012 XC60 D5 AWD to Horton Cars after having issues with the automatic gearbox jerking and juddering in gear at around 40mph. The original supplying Volvo specialist, and the local main dealer had both been unsuccessful in fixing the problem long term. After doing a lot of research I decided it was worth the long journey for me to see if they could sort it out. A quick test drive with Graham on a local route had the torque converter confirmed as being the cause. It’s quite a substantial job involving dropping the entire subframe, and removing the gearbox to fix. Despite this the price charged was very reasonable, and sure enough the replacement torque converter resolved the original issue. They even found & rectified another issue with the intercooler pipe I was unaware of! Unfortunately I had a slight weep from one of the seals on the gearbox after the work, but Graham & his team dealt with this quickly and at no additional cost – absolutely superb service! It’s obvious speaking to Graham and his team that they are proper enthusiasts, with a great depth of knowledge about the vehicles they are working on. If you have any transmission issues with your Volvo I’d highly recommend getting in touch with them. Well worth the 200+ mile round trip for me & I will certainly be making use of them again in the future!
Thanks again! 🙂
What a lord of experience
Brilliant service and v friendly.
Very helpful,no their stuff
Very professional and thoughtful with great respect to the customer
Although I did not buy a car , there courteous and good attitude was helpful & kind, Thanks to all.
Very impressed with service and quality of work or this team. They are real professionals who love what they do!
Highly recomended!!
Very professional, liable and trustworthy.Will definitely buy another car there.
Graham is always available to offer any help. Excellent service and they go the extra mile (no punn intended)
Fantastic! The only place I will use for my Volvo. Very helpful, excellent advice and workmanship.
After having a couple of issues with my XC90 decided to seek out a specialist and they didnt disappoint. The work needed has carried out quickly and efficently and the faults are gone. A* to Horton
Excellent experience. Bought a car blind really in these lock down times. Their driver delivered the car, allowed me time to inspect the car and test drive before committing to the purchase
I bought a car from them last week. It was so refreshing to deal with honest, professional, passionate and courteous people. On top of that they are super specialized in Volvo’s! I really felt in good hands.
Thank you!
Highly recommend Horton Cars! Graham and his team have done a brilliant job repairing my V40. I always trust their judgment and appreciate their honesty and integrity. Won’t go anywhere else now!
Since owning my Volvo, Horton cars has been my first port of call for any work its needed doing. Very knowledgeable and friendly team that are only to happy to help with any questions or queries. These guys are spot on. I highly recommend them.
Well Graham and Charlie have been there for me twice in my hour of need.
My car is not the newest or best but after some gearbox care at Horton Cars it certainly drives like it.
Personally they were great because I was facing a few tricky situations but fortunately there were a couple of cuddly dogs in the office to see me through!
Yeah, worth a trip out to get your Volvo seen to by the proper Volvo fellas.
Thanks again boys.
However I am sad to tell you that after having had the work done, someone has now crashed into my (stationary) Volvo and caused “£2000” of damage. So if you do happen to have a near side s60 back door…. I’d be most grateful x
I just got my first major car from Horton Cars and from the very beginning the service couldn’t have been better. Graham and the team were a pleasure to talk to and answered any questions without being pushy at all. The car was exactly as described and Graham went above and beyond in making sure the car was in the best condition before the handover. A great business that I’ll definitely be coming back to in the future. Thank you
Top class Volvo specialists in the bucks/Oxfordshire area. Graham, mags and the team are professional and very helpful and have helped keep my “Vintage” C70 on the road! Highly recommended.
Great service!
Excellent reliable professional
Very professional approach to costumer.
Nice helpful people not pressuring.
Excellent restored my faith in motor traders / dealers 10/10
Fantastic service. Great knowledge and friendly team. Thank you
Van serviced today. Friendly bunch, very efficient and reasonable rates. A star awarded.
Thank you very much for help and amazing, professional service. I highly recommend the Horton Cars!!!!!
Nice people and good value, will happily use again to look after my Volvo.
The owner really knows Volvos, is a bloody nice bloke, and a genuine and honest trader. We felt extremely satisfied- thank you so much
They saved my gearbox in my VOLVO V50 SE. Accurate diagnosis, good performance and low prices. I recommend 100%
This team always go above and beyond with any problems I have had with my XC60 from computer related issues to a broken rearview mirror when my son decided to remove it! Thank you for your professionalism, knowledge and timely communication, it makes a huge difference. Thank you once again!
A geniunely nice garage. The owner helped us to look at cars and take one on a test drive. We sat in the office for a few minutes and overheard his conversations with other customers – most of which were very happy return customers.
What a joy to deal with a gentleman like Graham and his staff. Second car purchase here. Still have have first car and it still runs like a dream after 6yrs. We will never go anywhere else now. Everything was made easy and nothing was too much trouble. Expertise evident, such a pro. Such a positive experience. Cannot recommend highly enough. Thank you. Rona
Friendly, helpful and clearly knowledgeable group of Volvo enthusiasts. I needed some specialist diagnostic work done and Horton Cars did this at a fraction of the cost of a Volvo dealer using the same equipment, along with offering some good advice. All in all I would definitely recommend this garage and will be back in the future for work of this nature.
Perfect place…
Great workmanship good prices to
Excellent Service ! thanks Graham
Always able to look at cars quickly and only do the work that is needed, with helpful staff.
I regularly get my C30 serviced here, brilliant staff and very fair prices.
Exceptional level of expertise, great service, wide choice of stock, if you’re in the market for a used Volvo there is only one place to go
Finally an independent specialist I can trust! I highly recommend Horton cars. A very Professional and friendly team! Amazing service. Thank you
Gregg L
Friendly, knowledgeable, good workmanship. Large selection of loan cars. Very happy with the gearbox rebuild they undertook on our V70.
Graham, Mags and the team at Horton have looked after our XC90 for a long time. They are such a friendly and professional bunch and have always looked after us and our car very well. If customer service matters to you in any way, then this is the only garage you should be using. Highly recommended!
Just purchased a used Volvo V40 from Horton Cars and we were really pleased. There was no pushy sales talk, Graham was friendly, welcoming and highly knowledgable. Great car at a great price – would highly recommend them.
I am very happy, from today I only go to you
Bought a XC60 very nice people very nice service.
1st time used, great owner, good service. loan car bit whiffy and mucky inside
Bought a lovely volvo from them. Excellent customer service. They go that extra mile for you. No pressure on sale. Highly recommending. There was a small issue with my vehicle doors, but they sorted the problem very quickly.
A really pleasant experience when dealing with Graham. Both knowledgable and personable by nature – he provided a hassle free experience in my purchase of what appears to be a great XC60 R Design (it’s only been a day).
Some work was required prior to the MOT that he did as part of the sale as well as fitting new tyres.
I may be some distance away but given his honest nature, I’ll be getting any services / work done from Horton Cars.
More than worthy of the 5*.
Gurpal
Professional service. Down to earth staff. Gave me a bit of discount as they were a bit late in fixing my gearbox as they were busy with another car so I think that’s a fair way to do business. Had a valve body fitted, haldex and diff fluid changed and the car feels much better. Cheers guys
Bought a volvo v70 from graham.very pleasant to deal with.just as the warranty expired i had a bit of a problem .it got sorted very quickly and very efficiently.
I guess its inevitable that something goes wrong sooner or later but if you judge a company on how they deal with it then they score 11 out of 10.
Nothing is too much trouble
Excellent customer service.
Thankyou to graham and his team
5 star
Good service great price friendly staff.
Although specialist in Volvo’s they are happy to service/MOT most cars. Very nice customer service and reasonably priced.
Excellent service
Graham and the team have been incredibly patient dealing with my troublesome Volvo S60
Always supplied me with a courtesy car upon arrival, you really get the impression that they care about there customers and will go that extra mile (literally haha)
Only gripe is that they are 200 miles away from me, but I’m willing to travel this distance because of the service
They need to set up another garage further up north as there are few places which are as honest and knowledgeable of Volvo like these guys
Excellent service, fixed multiple issues with our XC90 and replaced worn brakes at half the cost of the main dealer, more importantly a very efficient and friendly service. If you have a Volvo these are the guys to look after it for you!
My family has had an impressive amount of luck with Horton Cars, evidenced by us purchasing two used cars from them over the course of 6 years. Both cars were dependable.
My wife and I trust Graham and he hasn’t let us down
Horton Cars were recommended to me when we bought our first Volvo, a couple of years ago. Graham and the team offer friendly, professional and knowledgeable service and really put you at ease. The availability of courtesy cars makes it easy fit a visit to the garage in to busy schedules and, if needed, they’ll call you to discuss anything unexpected, so you don’t get any nasty surprises when you return! All in all, first class service and great value.
Brilliant service and very knowledgeable. I pitched up at 9am Monday morning un-announced with transmission fault codes galore on my trusty volvo C70 whilst in the area on a family holiday. Service light even came on for extra stress on the way to the garage, and certainly wasn’t the ending to our long weekend in Oxford I had hoped for! Also we were due to return home towing a caravan the following day so pressure was on to get it fixed asap.
Anyway Graham and his team sent us off in a complimentary courtesy car for the day whilst he and his friendly team sorted out a full service, a new gator on one axle, reset all the fault codes, flushed and refilled the transmission fluid in the auto box, and even identified the source of a long term niggle I’d had with the roof mechanism! By the time we’d got back at tea time, everything was sorted as far as possible leaving only one problem to sort after my return home (which needed a part he couldn’t source at such short notice). But he did give me full details of what that problem was, and which part I needed to order ready for when i got home.
Certainly made the prospect of my return 150 mile journey much more assured and car runs better than ever. He really knows what he’s talking about when it comes to volvos and at a price that won’t make your eyes water. I only wish we lived locally as good mechanics are hard to find. Absolute gentlemen. Top bloke.
No idea why it comes up on Google as ‘chauffeur service’. It’s not, it’s a Volvo independent specialist, and a very good one at that.