Oxfordshire & Buckinghamshire Volvo specialist

No idea why it comes up on Google as ‘chauffeur service’. It’s not, it’s a Volvo independent specialist, and a very good one at that.

They did a good and fast job for a fair price, the only downside is the location, it is not that easy to get there

Xc90 gearbox and haldex service has made a noticeable difference
and the pre MOT check was really helpful. Thank you

Genuinely outstanding customer service.

As someone who used to work in a business that had 5000 customers a month I completely understand that statistically there will always be the rare job with a tiny mishap that shouldn’t represent the other 99% of competence. I was unfortunately that 1% statistic however where a tiny pinched seal allowed my auto gearbox to slowly lose fluid and my gearbox stopped working 4 days after its service.

The real mark of a business is how they deal with problems and genuinely everyone I’ve told this story to has been in shock at how well Horton Cars immediately looked after me.

The owner on the phone immediately said (without me remotely pointing a finger) “There’s no smoke without fire, we know it’ll have been us and we’ll get it sorted straight away” and sincere apologies alongside. But given that I live 135 miles away I was amazed at the dedication to getting my car towed to and from them and the fact they returned my fixed car free of charge the day after taking delivery of it.

Honest, kind and super-knowledgeable, I wouldn’t let this understandable mistake stop me from recommending this garage. For reference, I live 2 miles from a Volvo specialist and despite them also being kind and honest, their insanely poor organisation has put me off using them again (Me waiting over 5 hours for an MOT I’d booked 2 months in advance and a service where they spent £1200 of my money without approval despite me asking 5x what it’d cost first)… Oh and they told me to stick to the Volvo ‘sealed for life’ plan of doing nothing for my gearbox, which everyone else accepts is a really bad idea.

So yes, thank you, Horton!

Excellent, professional, knowledgeable and friendly. Spoke to Graham on Saturday about the car, did a video walk round with Charlie on Monday, paid a deposit and was told that the car would be delivered on the Friday to me in Ayrshire. Sure enough Friday lunchtime the car arrived, serviced, prepped and as promised, I was not disappointed. Graham, Charlie and the team do a fantastic job.

Super knowledgeable and great customer service. Would recommend to anyone thinking of getting / servicing a Volvo

I drive all the way from Essex to Ayelsbury Horton Cars.the staff and mechanics are very professional.they know what they doing.prices are competitive compared to Main dealer(Stealer).
They diagnosed my car engine oil leaking correctly while other main dealer didnt diagnosed correctly.i would like to say them Thanks here for that thing.
Must recommend them for Volvo repair. Definitely call them again for major repair.

Popped in on the off chance after a recommendation, and they fixed my leaking water issue in 5 mins amazing service . I will be returning for any work on my xc60 in the future . It’s worth the drive from swindon.

Always very helpful, we bought a car from Graham and very happy with the whole process. No pressure sales tactics, answered all our questions would recommend to others.